Position Title: Senior Operations Manager
Position Type: Full-time
Reports To: The IF governance team (IDC)
Location: Remote (within a three-hour radius of Parkersburg, West Virginia)
Compensation: $85,000 – $95,000 annually, plus 25% additional compensation for benefits.
Apply: For full consideration, please submit your application by midnight of Monday, July 14th (eastern standard time). The position will remain open until filled.
Position Overview
This role serves as the operational backbone of the Interactivity Foundation (IF), leading efforts to modernize and streamline the organization’s systems, tools, and processes. The position is responsible for driving operational excellence that supports IF’s mission and enables effective program and financial performance. Working closely with the governance team, this role ensures the organization meets its obligations efficiently and sustainably.
This role requires occasional travel to the office in Parkersburg, West Virginia. The Office Manager reports into this position.
Why this Role Matters
This is a high-impact opportunity to shape the operational future of a mission-driven organization that is at an exciting stage of growth and improvement. You’ll modernize core systems, support a collaborative culture, and enable innovative work that strengthens civic participation.
About the Interactivity Foundation
The Interactivity Foundation (IF) is a non-partisan, non-advocacy operating foundation dedicated to strengthening democracy through discussion. Our mission is to bring people together in meaningful discussions that expand imagination, build social trust, and improve the discussion skills necessary for meaningful democratic engagement.
Often abbreviated as “IF,” our name reflects a deep commitment to exploratory mindsets— encouraging individuals and communities to ask, “What if…?” as they seek out different perspectives and imagine alternative futures. For decades, IF has supported democratic discussion by developing innovative discussion tools, providing facilitation resources, and advancing collaborative intelligence in classrooms, communities, and workplaces. IF envisions a society where everyone has both the opportunity and the skills to come together in productive dialogue to co-create the communities they want to live in.
Responsibilities
Operational Systems Management & Improvement (40%)
- Lead the modernization of IF’s operational infrastructure to improve collaboration, accountability, and efficiency.
- Oversee the implementation and optimization of key platforms including QuickBooks Online, Google Workspace, Asana, and a new CRM system (to be adopted in 2025).
- Develop and maintain clear operational policies and procedures to support smooth organizational functioning.
- Identify and resolve operational inefficiencies by proposing and executing process improvements.
- Coordinate and support team meetings to maintain alignment with annual business plans and budgets.
Financial Operations & Compliance Management (30%)
- Modernize financial tracking systems and processes for improved reporting and transparency.
- Oversee daily financial operations, including managing external vendors for accounting and payroll services, and direct management of the Office Manager.
- Support budget development and reporting in collaboration with the Finance Committee and governance team, including monthly forecasts and cash flow tracking.
- Maintain internal controls and compliance processes for expense tracking, reporting, and financial audits.
- Ensure legal and financial compliance, including coordination of the annual audit and 990PF tax filing.
Programmatic and Organization Strategic Support (20%)
- Collaborate with the governance team to align operational systems with strategic goals, including revenue diversification through sponsorships and grants.
- Prepare and maintain agendas and documentation for meetings of the governance team, Board of Trustees, and Finance Committee.
- Provide operational insights that inform strategic decision-making, weekly team meetings and team retreat meetings, as needed.
- Collaborate regularly with the on-site team in Parkersburg, WV (including site visits as needed) and remote team members.
- Offer administrative support to the President and governance team as needed.
Human Resources & Compliance Management (10%)
- Oversee in-house and contracted HR functions, including managing contractual relationships for benefits administration and payroll.
- Lead improvements in onboarding, team collaboration, and capacity-building practices.
- Ensure compliance with employment laws, insurance, tax regulations, and reporting requirements.
- Promote workplace best practices that strengthen team effectiveness and operational equity.
Qualifications
Required Experience & Skills
- At least 5 years of experience in operational management, with a strong record of improving systems and processes.
- Proven expertise in nonprofit financial operations, compliance, and budgeting; background in finance, business/nonprofit/public administration or a related field preferred.
- Skilled in diagnosing and solving operational challenges and building solutions that can be scaled.
- Experience with nonprofit accounting system(s); familiarity with Quickbooks Online preferred.
- Experience implementing tools such as CRMs and project management platforms; familiarity with Salesforce and Asana preferred.
- Proficient with Google Workspace and Microsoft Office; comfortable with virtual collaboration tools and working with remote teams.
Personal Attributes
- Strategic systems thinker with a passion for creating structure and improving workflows.
- Proactive and self-directed with a hands-on approach to problem-solving.
- Clear and adaptable communicator, capable of translating technical details into accessible language.
- Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
- Committed to equity and continuous improvement in operational systems.
- Aligned with IF’s mission to strengthen democracy through inclusive discussion.
How to Apply
For full consideration, please submit your application by midnight of Monday, July 14th (eastern standard time). The position will remain open until filled.
Apply using the form at https://iftalks.org/SrOpsManager.
Questions can be directed to [email protected], Attn: Senior Operations Manager Positions.
Download a copy of this role description here: IF_Senior-Operations-Manager_062025
Equal Opportunity
The Interactivity Foundation views diversity as foundational to democracy and to our mission to help strengthen and sustain our democracy through inclusive and robust civic discourse. IF is an equal opportunity employer and is committed to sustaining an inclusive and diverse environment.
